Shipping policy
South Africa:
Items are handcrafted and therefore will be dispatched within 10 working days of purchase. Each piece is a unique, handcrafted work of art; slight variations in design, size, and colour are natural and add to its individual charm
We offer FREE collections from Sea Point is available, when selecting this option we will contact you directly to arrange collection. No collections can be made without an arranged collection.
Deliveries within South Africa are dispatched via FastWay Couriers. All South African Major Cities have a rate of R75 and all South African Outlying Areas have a rate of R120.
South African Major Cities include:
- Bloemfontein
- Cape Town
- Durban
- East London
- George
- Johannesburg
- Klerksdorp
- Nelspruit
- Newcastle
- Pietermaritzburg
- Polokwane
- Port Elizabeth
- Pretoria
- Rustenburg
- Vereeniging
- Witbank
South African Outlying Areas are those not mentioned in the list above.
Deliveries to Major Cities will arrive within 2-3 days after dispatch. Deliveries to Outlying Areas will arrive 3-5 days after dispatch. We encourage customers to track their parcels progress directly with the courier service.
International:
Items are handcrafted and therefore will be dispatched within 10 working days of purchase. Each piece is a unique, handcrafted work of art; slight variations in design, size, and colour are natural and add to its individual charm.
Deliveries are made via DHL with a flat rate of $35 and may be delayed due to customs procedures.
If an order is returned to us due to the postal or courier service not being able to complete the delivery for any reason, the customer will be responsible for the repeat delivery costs. All orders will require a signature on delivery.
For any queries email info@925.co.za.